Welcome to the Modernized MyACCESS System
Introducing the new MyACCESS, the modernized version of the old ACCESS system. MyACCESS aims to enhance the needs of Floridians accessing SNAP (food assistance), TANF (cash assistance), and Medicaid (healthcare coverage assistance). This change reflects our commitment to providing a user-friendly platform that focuses on the government assistance that individuals in need rely on to support their families and ultimately achieve self-sufficiency.
Key Areas of Modernization
Under the new MyACCESS platform, the Department has made substantial advancements to ensure a seamless, efficient, and personalized experience for Floridians. Some key areas of modernization include:
A Comprehensive Platform: MyACCESS offers a unified platform that simplifies the management of government assistance programs. It provides a seamless and integrated approach, empowering individuals and families on their journey towards self-sufficiency.
Enhanced Usability: We have prioritized user-friendliness throughout the MyACCESS government assistance platform. The redesigned interface and intuitive features allow individuals to apply for and manage their government assistance more efficiently, saving time and effort.
Mobile Responsiveness: MyACCESS has been optimized to deliver an exceptional experience across various devices, including mobile phones, tablets, and PCs. This flexibility ensures that our users can access their government assistance conveniently from anywhere, at any time.
Streamlined Document Upload: MyACCESS streamlines the document upload process, allowing users to easily submit required documentation during the application or renewal phase. This enhancement minimizes delays and ensures faster eligibility determinations.
Enhanced Security and Compliance: We have implemented state-of-the-art security measures to safeguard users’ sensitive information. MyACCESS complies with the highest standards set by federal partners, ensuring privacy and data protection.
MyACCESS is being rolled out as part of the phased implementation of the ACCESS System Modernization. In Year 1, we are establishing cloud environments and replacing the user Self-Service Portal to lay the foundation for a comprehensive and efficient system. Our dedicated team is working diligently to ensure a successful launch of the new MyACCESS on December 5, 2023.
The transition to this modernized platform represents our commitment to delivering an enhanced user experience and improved access to government assistance.
For more information and updates on the ACCESS System Modernization, please continue to visit our website.
MyACCESS Instructional Videos
Explore a variety of informative videos available through the Department’s YouTube Channel https://www.youtube.com/@MyFLFamilies. The channel features a range of tutorials, covering topics such as how to apply for government assistance, how to link a case, how to create an account, how to report a change, and more.