DCF Training

Preventing Sexual Harassment for ALL Employees

This course has been developed to inform all non-DCF employees of their responsibilities under the Department’s Zero-Tolerance Sexual Harassment Policy.

All employees including Supervisors and Managers should complete this training.

Approximate time to complete the course: 25 minutes.
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

Preventing Sexual Harassment for Supervisors and Managers

The goal of this course is to focus specifically the role of Managers and Supervisors in “preventing” and “reporting” Sexual Harassment.

Please note that Preventing Sexual Harassment for All Employees is a prerequisite for to this course.
Approximate time to complete the course: 20 minutes.
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

Assisted Living Facilities with a Limited Mental Health License

Section 429.075, F.S., requires an assisted living facility that serves one or more mental health residents to obtain a limited mental health license. A facility that has a limited mental health license must ensure that the administrator and the staff who are in direct contact with mental health residents complete training that is provided by or approved by the Department.
Immediately upon completion of the course, a post-test is offered and upon passage, a certificate of completion is electronically generated.

Security Awareness Training

This course is intended for all non-Department staff who access Department of Children and Families (DCF) computer systems. This may include APD employees and contracted providers, as well as users of any DCF confidential computer generated media. All DCF employees and contractors working directly with the Department are required to complete the "Intranet" version to ensure the tracking of course completion. This course provides a brief overview of the Department's rules and guidelines concerning computer security.
Approximate time to complete the course: 23 minutes
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

HIPAA Information and Action

This course has been developed to inform employees and contractors of their responsibilities under the Health Insurance Portability and Accountability Act (HIPAA). This training is required yearly.
Approximate time to complete the course: 12 minutes.
NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

Service Delivery for the Deaf or Hard-of-Hearing

The Department ensures that auxiliary aids and services are provided for those customers and companions who are deaf and hard-of-hearing.

Child Care Training

Learn about child care training, personnel requirements, director credentials and how to register for training classes in your area.

Domestic Violence

An online tutorial for Domestic Violence Advocates and their communities.

Other Domestic Violence Training Opportunities

This calendar shows events that are of interest to Domestic Violence Programs and Centers.

ACCESS Program Overview

This presentation provides an overview of the public assistance programs that the Department administers.

ACCESS Self Service Portal Training (My Account)

This training has been developed to help Customers and Staff in using the new Self Service Portal System.

ACCESS Civil Rights Training – SNAP-ED

This course has been developed to inform SNAP-Ed Implementing Agency (IA) and SNAP Outreach staff of their rights and responsibilities related to Civil Rights. This course is mandatory for all SNAP-Ed and SNAP Outreach staff who receive funding from the Department. At the end of the course, staff may print and sign their certificate of completion.
Approximate time to complete the course: 37 minutes

ACCESS Civil Rights Training – Community Partners

This course has been developed to inform ACCESS Community Partners of their rights and responsibilities related to Civil Rights. This course is mandatory for all ACCESS Community Partners who receive funding from the Department. At the end of the course, partners may print and sign their certificate of completion.
Approximate time to complete the course: 37 minutes.

Online Email Notification Customer Training

This course is designed to introduce you to the new paperless process.
Approximate time to complete the course: 8 minutes.

Voters Registration Training for Community Partners

This training has been developed to inform you of the Department’s responsibilities as they relate to Voter Registration as well as explain the role Community Partners play in assisting our clients and the Department. If you have any questions please contact your Community Partner Liaison.