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Florida Disaster Supplemental Nutrition Assistance Program (D-SNAP) Logo

The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP). In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by the Florida Department of Children and Families (DCF).

D-SNAP is being implemented in phases and by county. Pre-registration is required by all applicants. Applicants can then opt for a phone interview through the D-SNAP Call Center or visit a D-SNAP event for an on-site interview. Phone interviews are highly encouraged to help expedite service to eligible households. DCF will host in-person D-SNAP events for residents who cannot participate by phone. On-site interviews are not required if a phone interview is completed.

IMPORTANT NOTICE: Each phase includes specific counties. Pre-registration is open for 7 days (Monday at 1:00 A.M. – Sunday at 11:00 P.M.) for the counties listed within each phase. Residents of those counties must pre-register within the 7-day period.

Please check back for ongoing D-SNAP announcements and updates.

Downloadable Flyers

English - How do I apply? | Español - ¿Cómo solicitar? | Kreyòl - Kijan mwen ka aplike?

To qualify for D-SNAP benefits:

  • Applicants must NOT be receiving regular SNAP benefits
  • Applicants must have been living or working in a county approved for D-SNAP at the time of Hurricane Ian
  • Applicants must have suffered a disaster-related loss such as:
    • Damage to their home(s) or self-employment property
    • Loss of food
    • Reduction or loss of income
    • Other disaster-related expenses
  • Applicants must meet financial eligibility requirements

  1. Pre-register online during the on-site dates for your county:
    • Pre-registration is ONLY available for counties with active on-site locations.
      View Schedule by County
      .
    • Verification is required for certain elements of the application.
    • Eligibility can be determined more quickly and easily if a state driver’s license or identification number and a Social Security number is provided.
    • Pre-registration will only be open for counties listed in the current phase.
    • Residents who are unable to pre-register online can visit one of the D-SNAP event locations in-person when they are open.
  2. After online pre-registration is complete, applicants must complete a phone interview OR an on-site interview.
    Option 1: Phone Interview Option 2: On-site Interview
    • Applicants may only call the D-SNAP Call Center during the designated dates and operating hours for their county.
    • Phone interview times are designated based on the first letter of the applicant’s last name.
    • D-SNAP Call Center: 888-348-0408 or 855-278-7136
      D-SNAP Call Center Hours: 7:00 A.M. - 5:00 P.M. EST
    • See Schedule by County for details.
    • Residents who are unable to complete a phone interview can visit a D-SNAP event for an on-site interview.
    • On-site interviews are not required if an applicant has completed a phone interview.
    • See Schedule by County for dates and location details.
  • Approved D-SNAP applicants will receive an electronic benefit transfer (EBT) card that can be used to purchase food at authorized USDA food retailers.
  • The D-SNAP EBT card cannot be used for alcoholic beverages, tobacco products, or non-food items. Approved D-SNAP applicants who complete a phone interview will receive an EBT card with their benefits already loaded onto the card, which will be mailed to the address listed on their application.
  • Approved D-SNAP applicants who complete an in-person interview will receive their EBT card and information about benefits at their on-site D-SNAP location.
  • If an approved D-SNAP applicant does not receive their EBT card in the mail within 7 days, is unable to access their benefits, or has other questions related to their EBT card, they can contact 888-356-3281.

Pre-registration and On-site Interviews by County

  • If you did not pre-register online during the reserved pre-registration dates,
    1. you may complete pre-registration online prior to coming for an in-person interview during your county's on-site dates
    2. you may complete pre-registration at an on-site location
  • View the on-site interview locations below and attend the location designated for the county you reside or work.

D-SNAP Schedule by County

*On-site interviews not required if a phone interview has been completed.

  • Current SNAP recipients are not eligible for D-SNAP and should not attend the on-site D-SNAP location.
  • Applicants who were approved during the telephone interview for D-SNAP will receive their EBT card by mail and should not attend the on-site D-SNAP location.
  • Households must live or work in designated counties to be served at the assigned on-site D-SNAP location.

CHARLOTTE
Dates:Occurred November 13-15, 2022

COLLIER
Dates occurred November 9, 2022


DESOTO
Dates: Occurred November 20-22, 2022


FLAGLER

Dates: Occurred October 27 – 29, 2022


HARDEE

Dates: Occurred October 21-23


HIGHLANDS

Dates: Occurred October 29-31, 2022


HILLSBOROUGH

Dates: Ocurred November 17-19, 2022


LAKE
Dates: Occurred November 18-20


LEE

Phone Interview
Pre-register online at the link below
Call: 888-348-0408 or 855-278-7136
Date: December 5-7, December 11
Hours: 7 A.M. – 5 P.M.

Applicants will need to call the D-SNAP call center on the appropriate day based on last name:
Last name begins with A-K Monday, December 5
Last name begins with L-Z Tuesday, December 6
Any last name Wednesday, December 7
Any last name Sunday, December 11

On-Site Location
Lee County – Lee County Civic Center
11831 Bayshore Rd
North Fort Myers, FL 33917
Dates: December 9-11, 2022
Hours: 7 A.M. – 5 P.M.

Start My Pre-registration


MANATEE

Occurred: December 2-4, 2022


ORANGE

Phone Interview
Pre-register online at the link below
Call: 888-348-0408 or 855-278-7136
Dates: December 5-7
Hours: 7 A.M. – 5 P.M.

Applicants will need to call the D-SNAP call center on the appropriate day based on last name:
Last name begins with A-K Monday, December 5
Last name begins with L-Z Tuesday, December 6
Any last name Wednesday, December 7

Start My Pre-registration


OSCEOLA
Dates: Occurred November 3, 4 and 6, 2022

PINELLAS
Dates: Occurred November 3-5, 2022

POLK

Dates: Occurred October 21-23


PUTNAM
Dates: Occurred November 13-15, 2022

SARASOTA
Dates: Occurred November 13-15, 2022

SEMINOLE

Dates: Occurred November 4-6, 2022


ST. JOHNS

Dates: Occurred October 27 – 29, 2022


VOLUSIA
Dates: Occurred November 5-7, 2022