Telephonic
D-SNAP telephonic has ended.
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open.
D-SNAP On-Site Locations
Charlotte and Sarasota CountiesCharlotte Sports Park |
Franklin CountyWill South Kendrick Park |
Hardee CountyFamily Resource Center |
Hernando CountyHernando County Fairgrounds |
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open. |
- Current SNAP recipients are not eligible for D-SNAP and should not attend the on-site D-SNAP location.
- Applicants who were approved during the telephone interview for D-SNAP will receive their EBT card by mail and should not attend the on-site D-SNAP location.
- D-SNAP onsite locations for Phase One and Phase Two have ended in the following counties: Citrus, Dixie, Flagler, Gilchrist, Hamilton, Highlands, Jefferson, Lafayette, Levy, Madison, Pasco, Suwannee, Volusia, and Wakulla.
D-SNAP telephonic has ended.
The Department will REOPEN pre-registration for individuals who did not previously pre-register and reside in the following counties holding on-site locations: Charlotte, Franklin, Hardee, Hernando, and Sarasota counties. We encourage individuals to pre-register online before coming on-site to complete their interview. Online pre-registration will REOPEN on the first day of each event and close on the last day (See schedule above for details).
Individuals can pre-register below.
D-SNAP
The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Helene and Hurricane Milton and who are not receiving food assistance through the regular Supplemental Nutrition Assistance Program (SNAP). In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by the Florida Department of Children and Families (Department).
D-SNAP will be implemented by the Department in phases and by county beginning Monday, October 28, 2024. Pre-registration is required by all applicants. To ensure the fastest service to households who are eligible to receive government assistance, the Department will begin the first phase by offering a phone option. In the coming weeks, the Department will host in-person D-SNAP events for residents who cannot participate by phone. The locations for in-person D-SNAP events will be announced soon.
Please view the counties and check back for ongoing D-SNAP announcements and updates.
Who is Eligible for D-SNAP?
To qualify for D-SNAP:
- Applicants must NOT be receiving regular SNAP benefits
- Applicants must have been living in a disaster-declared county at the time of Hurricanes Helene or Milton
- Applicants must have suffered a disaster-related loss such as:
- Damage to their home(s) or self-employment property
- Loss of food
- Reduction or loss of income
- Other disaster-related expenses
- Applicants must meet financial eligibility requirements
- Helene Applicants must report the household’s net income received from September 23, 2024 through October 22, 2024
- Helene Applicants must report all liquid household assets that were available on September 23, 2024, including cash on hand and money in checking and savings accounts.
- Milton Applicants must report the household’s net income received from October 5, 2024 through November 3, 2024
- Milton Applicants must report all liquid household assets that were available on October 5, 2024, including cash on hand and money in checking and savings accounts
What Benefits are Available through D-SNAP?
- Eligible recipients who participate in the telephonic D-SNAP event will receive an electronic benefit transfer (EBT) card by mail that can be used to purchase food at authorized USDA food retailers.
- The EBT card cannot be used for alcoholic beverages, tobacco products, or non-food items.
HOW DO I APPLY FOR D-SNAP?
Pre-registration is ONLY available for residents who were impacted by Hurricane Helene or Hurricane Milton and live in counties designated in each phase (View the Phase Schedule below).
- Verification is required for certain elements of the application.
- Eligibility can be determined more quickly and easily if a state driver’s license or identification number and a Social Security number is provided.
- Pre-registration will ONLY be open for counties listed below.
- Residents who are unable to pre-register online can visit one of the D-SNAP event locations in-person when they are open.
- When selecting the disaster on the pre-registration form, please select the most recent storm that impacted your household.
After an applicant completes the pre-registration process above, the applicant must complete an interview by calling the D-SNAP Call Center or attending an on-site event at a later date.
- Applicants may only call during designated dates and operating hours for their county.
- Phone interview times are designated based on the first letter of the applicant’s last name. (See Step-by-Step Guide for details.)
- D-SNAP Call Center: (888) 348-0408, Hours: 8:00 a.m. – 6:00 p.m., ET
- Applicants must meet financial eligibility requirements
- Helene Applicants must report the household’s net income received from September 23, 2024 through October 22, 2024
- Helene Applicants must report all liquid household assets that were available on September 23, 2024, including cash on hand and money in checking and savings accounts.
- Milton Applicants must report the household’s net income received from October 5, 2024 through November 3, 2024
- Milton Applicants must report all liquid household assets that were available on October 5, 2024, including cash on hand and money in checking and savings accounts
Phase Schedule:
- PHASE ONE: Schedule by County
Counties: Columbia, Dixie, Franklin, Gilchrist, Hamilton, Jefferson, Lafayette, Levy, Madison, Suwannee, Taylor, and Wakulla
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
Telephonic Dates: PRE-REGISTRATION IS CLOSED
- PHASE TWO: Schedule by County
Counties: Charlotte, Hernando, Manatee, Pasco, Pinellas, Polk, and Sarasota
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
Telephonic Dates: PRE-REGISTRATION IS CLOSED
- PHASE THREE: Schedule by County
Counties: Citrus, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, and Volusia
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open.