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Florida Disaster Supplemental Nutrition Assistance Program (D-SNAP) Logo

The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP). In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by the Florida Department of Children and Families (DCF).

D-SNAP is being implemented in phases and by county. Pre-registration is required by all applicants. Applicants can then opt for a phone interview through the D-SNAP Call Center or visit a D-SNAP event for an on-site interview. Phone interviews are highly encouraged to help expedite service to eligible households. DCF will host in-person D-SNAP events for residents who cannot participate by phone. On-site interviews are not required if a phone interview is completed.

Please check back for ongoing D-SNAP announcements and updates.

Downloadable Flyers

English - How do I apply? | Español - ¿Cómo solicitar? | Kreyòl - Kijan mwen ka aplike?

To qualify for D-SNAP benefits:

  • Applicants must NOT be receiving regular SNAP benefits
  • Applicants must have been living or working in a county approved for D-SNAP at the time of Hurricane Ian
  • Applicants must have suffered a disaster-related loss such as:
    • Damage to their home(s) or self-employment property
    • Loss of food
    • Reduction or loss of income
    • Other disaster-related expenses
  • Applicants must meet financial eligibility requirements

  1. Pre-register online during the on-site dates for your county:
    • Pre-registration is ONLY available for counties with active on-site locations.
      View Schedule by County
    • Verification is required for certain elements of the application.
    • Eligibility can be determined more quickly and easily if a state driver’s license or identification number and a Social Security number is provided.
    • Pre-registration will only be open for counties listed in the current phase.
    • Residents who are unable to pre-register online can visit one of the D-SNAP event locations in-person when they are open.
  2. After online pre-registration is complete, applicants must complete a phone interview OR an on-site interview.
    Option 1: Phone Interview Option 2: On-site Interview
    • Applicants may only call the D-SNAP Call Center during the designated dates and operating hours for their county.
    • Phone interview times are designated based on the first letter of the applicant’s last name.
    • D-SNAP Call Center: 888-348-0408 or 855-278-7136
      D-SNAP Call Center Hours: 7:00 A.M. - 5:00 P.M. EST
    • See Schedule by County for details.
    • Residents who are unable to complete a phone interview can visit a D-SNAP event for an on-site interview.
    • On-site interviews are not required if an applicant has completed a phone interview.
    • See Schedule by County for dates and location details.
  • Approved D-SNAP applicants will receive an electronic benefit transfer (EBT) card that can be used to purchase food at authorized USDA food retailers.
  • The D-SNAP EBT card cannot be used for alcoholic beverages, tobacco products, or non-food items. Approved D-SNAP applicants who complete a phone interview will receive an EBT card with their benefits already loaded onto the card, which will be mailed to the address listed on their application.
  • Approved D-SNAP applicants who complete an in-person interview will receive their EBT card and information about benefits at their on-site D-SNAP location.
  • If an approved D-SNAP applicant does not receive their EBT card in the mail within 7 days, is unable to access their benefits, or has other questions related to their EBT card, they can contact 888-356-3281.

D-SNAP Pre-Registration and Interviews

D-SNAP registration events have already occurred for households who live or work in the following counties: Charlotte, Collier, Desoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, and Volusia.

  • October 2022 SNAP recipients are not eligible for D-SNAP.
  • Applicants who are approved during the telephone interview for D-SNAP will receive their EBT card by mail and should not attend the on-site D-SNAP location.
  • Households that already received D-SNAP assistance for Hurricane Ian are not eligible for additional benefits.
  • Households must live or work in designated counties to be served at the assigned on-site D-SNAP location.