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Background ScreeningHelp Desk: 888-352-2849 TTY: 711 Agents Available Mon-Fri 8:00 a.m.- 5:00 p.m.
OCA Numbers are issued by or with the permission of the licensing or regulatory authority. If no regulatory authority exists, DCF Background Screening will issue OCA Numbers for those facility types.
Please email a copy of a Government Issued ID or DCF issued ID to the following address hqw.bgs.helpdesk@myflfamilies.com
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