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Customer Call Center
Agents available
7am to 6pm Mon-Fri
850-300-4323
Florida Relay 711 or
TTY 1-800-955-8771
FAX: 1-866-886-4342
Mailing Address
ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770
- USDA HHS Nondiscrimination Statement
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- And Justice For All
Electronic Benefits Transfer (EBT)
Trafficking in Benefits is ILLEGAL!
If you are convicted of trafficking in food assistance benefits of $500 or more, you will be disqualified permanently. Trafficking of food assistance includes:
- Buying, selling, stealing, or exchanging benefits for cash;
- Exchanging firearms, ammunition, explosives, or illegal drugs for benefits;
- Buying sodas, water, or other items in a container to get the cash deposit;
- Buying an item with food assistance and then purposely selling the item for cash; and
- Trading cash for items paid for with food assistance benefits. If you are convicted of these acts, depending on the severity, you may be fined up to $250,000, imprisoned for up to 20 years, or both.