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Electronic Benefits Transfer (EBT)

Know Your Balance Before You Shop

The best way to know your balance(s) is to keep your last receipt. You may also obtain your balance by:

  • Logging on to the EBT Cardholder Portal.
  • Calling the EBT Customer Service number (1-888-356-3281) on the back of your card.  After you enter you sixteen (16) digit EBT card number you will hear your current food assistance or cash account balance(s) .
  • Checking your food assistance or cash account balances at an ATM or POS machine.
  • If your benefits have not been deposited into your account please go to www.myflorida.com/accessflorida.
  • Unused benefits will rollover each month.
  • Benefits not used will expunge / expire after 365 days.

    Note: Benefits are only deposited once a day, by 6 am.