Stolen SNAP Benefits Program

The Stolen Supplemental Nutrition Assistance Program (SNAP) Benefits Program, implemented and funded by the United States Department of Agriculture (USDA) Food and Nutrition Services (FNS) ended December 20, 2024. For additional information please visit: SNAP Sunset of Replacement of Stolen Benefits Plans | Food and Nutrition Service.

If your SNAP benefits have been stolen, you may file a police report with your local law enforcement agency and request a replacement Electronic Benefits Transfer (EBT) card. 

To request a replacement card for a lost, stolen, damaged, or undelivered card, please call EBT Customer Service at 1-888-356-3281, or log in to your MyACCESS account: MyACCESS (myflfamilies.com). 

For information and resources on how to proactively protect your SNAP funds, please visit EBT Transaction Protection and Security | Florida DCF (myflfamilies.com).