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Media Guide

Regional Leadership Team


Northeast Regional Managing Director
Eddie Encarnacion

Mr. Encarnacion joins the department with more than 20 years of child welfare and mental health experience and we are excited to bring him on board in this capacity.

For the last 15 years, Eddie has served in a variety of roles at Family Support Services of North Florida, the community-based care lead agency for circuit 4, most recently as the Director of Quality Management. The commitment and insight Eddie developed in this role will prove to be of great value in the continued success of the northeast region. Prior to joining the CBC, he also worked with Children’s Home Society and mental health centers in the Jacksonville area.

Walter SachsActing Northwest Regional Managing Director
Courtney Stanford

Stanford, an 18-year veteran with DCF, started with the agency as a family services counselor, left the agency and came back as a permanency planning specialist in the Northwest Region. She had stints as a child protective investigator, operations review specialist, CPI supervisor, CPI specialist, family safety program manager, operations manager, and community development administrator in Circuit 14 before taking the Child Welfare director post.

One of her top priorities is to ensure the region has the tools necessary to effectively conduct job duties, enhance processes and support accurate and timely decision making.

Communication and an expectation of teamwork are two key leadership strengths she wants to bring to her new assignment.

Walter SachsCentral Regional Managing Director
Sharron Washington

Sharron has served the department for nearly 20 years, beginning her career as an Abuse Registry Counselor at the Florida Abuse Hotline. Since 2012, she has been the Director of Economic Self-Sufficiency for the Central Region. In this role, Sharron deployed with her Central Region ESS team and managed three large Disaster SNAP sites in the panhandle last year following Hurricane Michael. Her sites were well organized, operationally efficient, and client-centered. Most importantly, her management approach has been to constantly learn and improve, which is essential to me as we focus on innovation and meaningful collaboration.

Sharron has bachelor’s degree in criminology and is a Certified Public Manager and Sterling Examiner.

Frank PradoSunCoast Regional Managing Director
Frank Prado

Frank joins us with over two decades of experience in child welfare and social services, starting his career as a Child Protective Investigator with the department in 2001.

Frank’s leadership within DCF allowed him the opportunity to join Florida’s Guardian ad Litem Program in 2007 as Circuit Director of the 20th Judicial Circuit. From there, he grew to become the organization’s Regional Director of South-Central Florida, and then moved into his most recent role as the Statewide Director of Operations.

Originally from Nicaragua, Frank moved to Milan, Italy at the age of 12, where he finished middle school before moving again to Miami, Florida. As a graduate of Florida State University, he received his bachelor’s degree in Psychology, as well as a Certificate in Public Management from the Florida Center for Public Management. Frank also had the honor of being selected as a member of the Annie E. Casey Foundation Children and Family Fellowship in 2016.

Dennis Miles Southeast Regional Managing Director
Dennis Miles

Dennis Miles joined the department in 2003 as a child protective investigator and worked his way up as a supervisor, program administrator and director of support services before being named the Director of Family and Community Services. In 2012, Dennis was appointed as Regional Managing Director for the Southeast Region, heading up operations in Palm Beach and Broward counties. Dennis was honorably discharged after a 13-year career in the U.S. Marine Corps, leaving with the rank of Captain-select. At the time, he was Company Commander in the 3rd Assault Amphibious Battalion. Before coming to the Department, he also worked at the Palm Beach County Tax Collector’s office and in the financial services industry. A proud Gator, Miles earned a bachelor’s degree in Political Science from the University of Florida in 1985 while on active duty.

Bronwyn Stanford Southern Regional Managing Director
Bronwyn Stanford

Bronwyn Stanford is the department’s Regional Managing Director (RMD) for the Southern Region covering Miami-Dade and Monroe counties. From 2012 until her appointment as RMD for the Southern Region, she served as both Statewide Deputy Director for Children’s Legal Services (CLS) and as Regional CLS Director for the SunCoast Region, a position she first took on in 2008. She twice filled in as Interim CLS Director for the SunCoast Region and developed and presented numerous DCF training programs on transformational leadership and management. Before joining DCF, she was a corporate and insurance defense attorney with Carlton Fields Law Firm in Miami and Tampa. She earned her law degree at Stetson University College of Law, where she was editor of the Law Review. A native of New Jersey, she earned master’s degrees in exercise physiology and education and previously taught as a college professor and coached Division 1 track and field.