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Office of Inspector General


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The Investigations Section initiates, conducts, supervises, and coordinates investigations designed to detect, deter, prevent, and eradicate fraud, waste, and abuse in the Department as well as the providers that contract with the Department, either directly or through another provider.  These activities are required by Florida law (20.055(7), F.S.), which provides that the OIG conduct investigations and other inquiries free of impairment to independence, including freedom from any interference with investigations as well as timely access to records and information.  The OIG investigates allegations of serious misconduct, such as falsification of client home visits and allegations of fraud, waste, or abuse in facilities.

The Investigations Section was the first state agency OIG to become accredited by the Commission for Florida Law Enforcement Accreditation (CFA).  Accreditation is a coveted award reflecting certification by an independent reviewing authority and a long-recognized means of maintaining the highest standards of professionalism that symbolize excellence and competence.  To find out more about accreditation, the benefits of accreditation, and the process by which the OIG became accredited, please click on Accreditation below.

FILING COMPLAINTS: In accordance with Children and Families Operating Procedure  (CFOP) 180-4employees are required to report certain violations to the OIG within two days of discovery of the possible violation.  Complaints may also be made by providers, clients, or the general public. Complaints and reports may be sent to the OIG via mail, fax, e-mail, or submission of a web complaint.

WHISTLE-BLOWER:  The Whistle-blower's Act (§§ 112.3187-112.31895, F.S.) is designed to protect state employees from retaliation by management in the event that a complainant is identified. If a case meets the statutorily defined criteria, the complainant’s identity is protected from release. View the Whistle-blower's Hotline Brochure or access the CIG’s Whistle-blower Form.

OUTREACH:  The Investigations Section provides Outreach Training to the Department and its providers throughout the state to ensure that all employees are aware of the requirements to report certain violations to the OIG within two days of discovery.  The Outreach Training also provides an overview of the investigative process and information on what may happen to an individual who is the subject of an OIG investigation. To request a training, please call (850-488-1225).

Find an Investigative Report



Office of Inspector General
Investigations Section
2415 North Monroe Street, Suite 400
Tallahassee, Florida 32303-4190
Phone 850-488-1225
Fax 850-488-1428

Regional Offices

Tallahassee (North)
Orlando (Central)
Tampa (SunCoast)
Fort Lauderdale (Southeast)
Miami (Southern)